Privacy Policy

Introduction

Priority Countdown Timer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our Shopify app.

Information We Collect

Store Information

When you install Priority Countdown Timer, we collect:

• Store domain name
• Store owner email address
• Shopify access token (to authenticate your store)

Usage Data

We collect:

• Countdown timer settings (text, colors, position, duration)
• Subscription and billing information
• App configuration preferences

Automatically Collected Information

• Installation and uninstallation dates
• Subscription status and plan changes
• Technical logs for debugging and support purposes

How We Use Your Information

We use the collected information to:

• Provide and maintain the Priority Countdown Timer service
• Process subscription payments
• Send important service updates and notifications
• Provide customer support
• Improve our app features and functionality
• Comply with legal obligations

Data Storage and Security

• All data is stored securely using industry-standard encryption
• We use Neon PostgreSQL database with SSL connections
• Access to your data is restricted to authorized personnel only
• We implement appropriate technical and organizational measures to protect your information

Data Sharing

We do NOT:

• Sell your personal information to third parties
• Share your data with advertisers
• Use your data for marketing purposes without consent

We MAY share your information with:

• Shopify: As required to operate within the Shopify ecosystem
• Payment Processors: To process subscription payments
• Service Providers: Hosting and database services (under strict confidentiality agreements)
• Legal Authorities: When required by law or to protect our rights

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Uninstall the app (which triggers data cleanup)

Data Retention

• Active store data is retained while the app is installed
• Upon uninstallation, your data is marked as inactive
• We may retain certain data for legal compliance and dispute resolution
• You can request complete data deletion by contacting us

Cookies and Tracking

Priority Countdown Timer does not use cookies or tracking technologies beyond what is required by Shopify's App Bridge for authentication and session management.

Third-Party Services

Our app integrates with:

• Shopify: Subject to Shopify's Privacy Policy
• Resend: For email notifications (subject to their privacy policy)

Children's Privacy

Our app is not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Updating the "Last Updated" date
• Sending an email notification (for major changes)
• Posting a notice in the app dashboard

GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

We process your data based on:

• Contractual necessity (to provide the service)
• Legitimate interests (to improve our service)
• Legal obligations (to comply with laws)

CCPA Compliance (For California Users)

California residents have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Opt-out of the sale of personal information (we do not sell data)
• Request deletion of personal information
• Non-discrimination for exercising privacy rights